CREATIVE WEED DESIGN

Professional Experience:

• Philadelphia Insurance Companies, Harrisburg, PA       2011-2013

  • Senior Account Executive

    • Managed deadlines and timelines to meet customer needs and corporate guidelines
    • Maintained client relationships to determine additional needs
    • Supported Marketing Representatives to achieve goals
    • Attended classes and webinars to learn new products and developments

• Travelers Insurance, Wyomissing & Mechanicsburg, PA      2001-2010

  • Associate Account Executive

    • Promoted corporate brand, products and services to increase awareness
    • Identified clients’ insurance needs and created solutions
    • Collaborated with other lines of business to meet client needs and grow premium levels.
    • Planned office annual holiday celebrations

  • Account Manager

    • Prioritized and completed assignments on multiple accounts
    • Detailed and organized documentation to support underwriting decisions
    • Responded to customer inquiries

  • Inside Property Claim Representative

    • Initiated New Hire Trainee program and wrote the training plan
    • Trained and mentored 4 new hires
    • Communicated with agents, policyholders and other internal departments

• McHenry & Associates, Hershey PA       1996-1998

  • Field Supervisor and Property Inspector

    • Hired, trained and supervised field inspectors in northeastern Pennsylvania
    • Wrote reports and diagrammed homes

• Various Customer-Facing Positions       1980-1995

• Personal Lines Underwriting Specialist, Nationwide Insurance, Harrisburg, PA    1988-1995
• Sales Trainee, GE Richards Inc., Lancaster, PA    1987-1988
• Customer Service Representative, Hamilton Bank, Harrisburg PA    1985-1987
• Department Manager, Hess’ Department Store, Camp Hill, PA    1985
• Sales Associate, Pomeroy’s Department Store, Camp Hill, PA    1980-1985